Learning Platforms & Technical Media Specialist (m,f,d) Learning Platforms & Technical Media Specialist (m,f,d) AT, Dornbirn | 38,5 Stunden SpotLIGHT of the job Learning Platforms & Technical Media Specialist role sits in the Education & Learning team as part of the Global Excellence Team in Lighting Brands Central Sales unit of Zumtobel Group. In this role, your main tasks is: responsibility for the operational management of learning, CRM, and web platforms, while providing technical media support for video, livestream, and hybrid learning formats at the same time. Your place of work is Zumtobel Group Light Forum in Dornbirn, Austria. Responsibilities Livestream, Video & Event Support - Support livestreams, video recordings, events, audio setups, and troubleshooting (first level support) Learning Management System (LMS) operations - Support lighting knowledge transfer through structured LMS courses and content. Maintain and update website content across countries, brands, and languages (Central Lighting Brands pages: Light Forum, Partner Hub, Light(s) on tour. ) Maintain and set up CRM campaigns, create related assets, ensure data accuracy, and coordinate connected tools and platforms. (Salesforce platform) Collect, consolidate, and report analytics for projects and stakeholders. Taking care of Technical Systems and Equipment (eg media equipment, sound equipment, …) Supporting big scale Zumtobel Group events outside of headquarters. What are the challenges you may expect: Coordinating information from multiple international stakeholders with varying levels of knowledge and understanding, ensuring alignment, clarity, and accuracy. Managing updates across multiple platforms (Websites, CMS, LMS, Salesforce) while ensuring consistency and accuracy. Maintaining clean and reliable event and training listings despite frequent last-minute changes (dates, links, levels, availability). Balancing routine maintenance tasks with ad-hoc support requests and urgent fixes. Working with structured data and reporting, where precision and attention to detail are essential. Supporting live events and video recordings, where technical issues must be solved quickly and calmly. Switching efficiently between administrative, technical, and coordination tasks in a fast-paced environment. Learning and adapting to new tools, systems, and processes over time. Skills & Experience Higher educational level in: technical engineering, IT, media, digital platforms (or high school with minimum 3 years of experience in similar roles or environment). Experience in working with digital platforms such as Website Content Management Systems, LMS or CRM systems. Experience in preparing basic reports or analytic summaries. Experience supporting digital or learning projects in an operational role. Experience working and coordinating with multiple teams or internal stakeholders. Deep understanding of digital topics. Proficiency level in German and English (any other language of advantage). What we offer Additional trainings in media production as part of the onboarding process. Work-life balance (in accordance with Zumtobel Group policy). Corporate benefits and additional perks: Access to a wide range of established benefits, including exclusive discounts with various retailers and fitness centers throughout Vorarlberg. Education & Learning Team and other teams in Global Customer Excellence with 25 people eager to meet the new team member. Gesetzlich verpflichtender Hinweis: Basierend auf dem kollektivvertraglich vorgeschriebenen Mindestgehalt (bei 38,5 Wochenstunden), orientiert sich das tatsächliche Gehalt für diese Position an der beruflichen Qualifikation und Erfahrung. What matters to us We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability. As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process. Talent Acquisition Partner Milos Mladenovic milos.mladenovic@zumtobelgroup.com Who we are At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities – as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel. Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives. Follow us: WE ARE PASSIONATE ABOUT LIGHT. We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life. WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE. Sustainability and innovation drive everything we do — shaping a responsible, climate-neutral future. WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME. While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity. 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