Business Process & Sales Operations Expert Business Process & Sales Operations Expert Nis, Serbia SpotLIGHT of the job Turn data into business value. Work with global teams, drive process improvements, and help shape smarter business decisions through analytics, automation, and continuous innovation. Responsibilities Manage and continuously improve Power BI reporting, data flows, and sales process automation in collaboration with global teams. Monitor and support SAP price maintenance automation, ensuring data accuracy and process efficiency. Coordinate forecasting activities, including data collection, consolidation, and collaboration between Sales, Product Management, and Supply Chain. Provide analytical support for budgeting and mid-term planning (MTP), ensuring data consistency and alignment across regions and functions. Develop, maintain, and enhance business reports and dashboards to support Sales Operations and strategic decision-making. Act as a key interface between Sales, Product Management, Customer Services, Supply Chain, IT, and other stakeholders. Identify opportunities for process optimization and lead continuous improvement initiatives across sales operations and reporting. Skills & Experience We encourage you to apply even if you do not meet all the requirements. Your motivation and potential matter more than perfection. Basic economic/business administration knowledge; English experienced level; Excel skills advanced; High analytical capabilities; Interdisciplinary working; process-oriented thinking; The following would be considered an advantage: Experience with SAP and Microsoft PowerPlatform. Experience in developing and maintaining reports and dashboards. What we offer A truly international team - work with colleagues from different countries and cultures. Employee well-being and family support programs – private health insurance and various initiatives to support families and parenting. Social gatherings and community events – designed to foster connection and collaboration among employees. Personal growth - training opportunities accessible internally and externally. Only shortlisted candidates will be contacted. Biographies of candidates who will not be contacted, will be stored in our database for the next 12 months from the date of the end of advertisement.ograms: Outlook, Excel, Word, PowerPoint. What matters to us We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability. As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process. Talent Acquisition Partner Jovana Mitic jovana.mitic@zumtobelgroup.com Who we are We at Tridonic are a leading global player in lighting technology that produces innovative hardware and software for smart and sustainable lighting solutions. At Tridonic, we are passionate about designing, developing, and producing smart lighting solutions. We continuously push the boundaries in our search for perfection by making lighting smarter, connected and more sustainable. Our hardware, software and services guide and empower our B2B customers and business partners into a new world of opportunities by superior quality, maximum reliability, and impressive energy savings. Tridonic is a company of the Austrian based Zumtobel Group. Learn more about our company in our enlightening video - where WE MANAGE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives. Follow us: WE ARE PASSIONATE ABOUT LIGHT. We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life. WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE. Sustainability and innovation drive everything we do — shaping a responsible, climate-neutral future. WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME. While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity. APPLY HERE